Question 1

What is telehealth neuropsychology?

Accepted Answer

Telehealth neuropsychology involves evaluating brain health (memory,  attention, emotions) remotely via secure video calls. At Clover Group,  our licensed neuropsychologists use Zoom to assess conditions like ADHD,  anxiety, TBI, and chronic illness impacts—all from your home.

Question 2

Why choose telehealth?

Accepted Answer

No waitlists: Skip the 12-month delay at traditional clinics.
Comfort: Avoid stressful commutes—assessments from your couch.
Safety: Ideal for immunocompromised patients or those with mobility issues.

Question 3

Is a telehealth evaluation as accurate as in-person?

Accepted Answer

Yes! Research shows telehealth assessments are equally reliable for most  conditions. Our board-certified experts use standardized tests adapted  for virtual use, ensuring precise results without the wait (scheduled in 1 week vs. 12 months).

Question 4

What conditions can you diagnose remotely?

Accepted Answer

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.We evaluate:
Cognitive: ADHD, memory loss, learning challenges.
Emotional: Anxiety, depression, PTSD.
Physical: TBI, concussion, chronic pain/fatigue, sleep disorders.
Not suitable for late-stage dementia or severe untreated psychiatric crises.

Question 5

How long does a telehealth evaluation take?

Accepted Answer

Free Assessment: 5 minutes (15 questions).
Full Evaluation: 2–3 hours (split into sessions if needed).

Question 6

Can children/older adults use telehealth?

Accepted Answer

Yes! We serve ages 12+. For seniors, we simplify tech setup and involve caregivers as needed.

Question 7

What technology do I need?

Accepted Answer

A device with Zoom (computer/tablet recommended).
A quiet, well-lit space.

Question 8

How much does it cost?

Accepted Answer

Free Assessment: $0 (no obligation).
Full Evaluation: Costs vary, contact us for a personalized quote.

Question 9

Do you accept insurance?

Accepted Answer

No, currently we do not accept insurance.

Question 10

What’s included in my report?

Accepted Answer

Clear diagnoses (if applicable).
A follow-up session to explain results.

Question 11

Is my privacy protected?

Accepted Answer

Absolutely. We use HIPAA-compliant Zoom and never share your data. Reports are password-protected and sent only to you.

Question 12

What if I’m not tech-savvy?

Accepted Answer

No worries! We offer:
A pre-appointment Tech Check call.
Simple video tutorials.
24/7 support for technical issues.

Frequently asked questions